The Scoop on 5P – June 2022
Learn about trends in digital commerce from Randy’s podcast and read about the Agilysys Consultant’s Forum in this month’s Newsletter!
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Top 5 Mistakes in Architecting Sales and Customer Service Processes
Designing a business workflow is part of starting a business that you don’t often hear about. It’s generally implied that if you hire the right people, the right things will happen. This, of course, isn’t true at all. Any business leader will tell you that to achieve your goals, you need a system that your …
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Business Intelligence: Don’t Let Your Competition Outpace You!
Competitive brands are more productive, produce quality goods, and offer top-notch services, and they thrive at exceeding customers’ expectations. While competition may not sit well with some, it’s healthy and crucial for business success. Companies that use business intelligence are thriving business brands that have a competitive edge. Unlike low-performing brands, they leverage the power …
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The Scoop on 5P – May 2022
Read Sam’s POV and our new blog on Data Integration in this month’s Newsletter!
The Scoop on 5P- April 2022
This month we share a new service offering and blog on CPQ, Randy featured in a podcast, and celebrate Autism Awareness month!
Customer Loyalty Management for Small Business
As a business owner, you know that customer loyalty is essential: Happy customers return more frequently and spend more over time, increasing your profits and ROI. According to Bain, in some industries, just a 5% increase in customer retention can produce more than a 25% increase in profit. So why do many companies continue to focus on …
Scoop on 5P – February 2022
Our first newsletter of 2022 featuring our pivoted service offerings, Randy featured in a podcast, and honoring Black History Month.
What You Need to Know About CPQ
In today’s consumer-centric world, many products and services are no longer one-size-fits-all. Businesses want to provide personalized products that truly connect with their customers, but this can make pricing tricky. How do you know what to charge your customers? And how do you go about generating those quotes? That’s where CPQ comes into play. But …
How to Effectively Leverage Data Automation
If you want your organization to thrive in the face of constant change, you need to invest in a solution that ensures your data is accurate and usable. And this is where data automation can help. What is Data Automation? Data automation is defined as the process of leveraging technology to upload, handle, and store …
Salesforce Configuration vs. Customization
CRM tools are the backbone of today’s profit-driven businesses. These systems are designed to encompass all the information necessary to facilitate and maintain a positive relationship with both clients and prospects. Perhaps the biggest name in the realm of CRM solutions is Salesforce—the #1 CRM platform for growing businesses. Considered a “client success platform,” Salesforce’s …