Aleah Wood

How AI is Transforming the Way Businesses Leverage Salesforce

Artificial Intelligence (AI) is revolutionizing the way businesses operate, and its integration into Salesforce is no exception. Salesforce’s AI component, Einstein, empowers businesses to harness the power of data and deliver exceptional customer experiences. Here’s how AI is transforming the Salesforce platform to bring forward a better product and experience for its users: Enhancing the

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Why Your Company Needs a Program Manager

As a professional service provider, you’ve helped clients navigate the challenges of completing large-scale and even enterprise-wide projects. Based on your firm’s business initiatives, you’re likely also keenly aware of how complex project management can be. Businesses, especially those that provide professional services, often find tremendous relief in hiring a program manager to help clients

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Five Things to Consider Before Implementing a PSA System

Efficiency is the cornerstone of success in this fast-paced business world, especially if your business provides professional services. A Professional Services Automation (PSA) solution may be the key to unlocking this potential. These powerful tools streamline your internal operations, empower your team to excel, and increase the use of automation to ensure your business can

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3 Reasons to Invest in a Professional Services Automation Solution

As a professional service provider, you’re probably familiar with PSA (Professional Services Automation) solutions. Regardless of industry, PSA solutions promise to streamline the day-to-day operations of a service firm from project management to client invoicing and much more. But does your firm need a PSA solution? Here are the top three reasons to invest in

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9 Things To Consider from an Operations Perspective when Implementing a New PSA

Looking to implement a Professional Services Automation (PSA) system can be highly beneficial for any organization that delivers professional services, such as consulting firms, IT service providers, marketing agencies, law firms, and engineering firms. It’s easy to assess a new system from a tech perspective and the solutions it provides at face value, however, it’s

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Service As A Business and Some of Its Benefits

New models and approaches constantly emerge in today’s rapidly evolving business landscape, reshaping traditional paradigms. One such innovation gaining prominence is service as a business or Saab. Saab represents a transformative concept that redefines how service operations are conceptualized, delivered, and monetized and combines the principles of service businesses with the advantages of digital technologies,

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