Aleah Wood

How AI is Transforming the Way Businesses Leverage Salesforce

Artificial Intelligence (AI) is revolutionizing the way businesses operate, and its integration into Salesforce is no exception. Salesforce’s AI component, Einstein, empowers businesses to harness the power of data and deliver exceptional customer experiences. Here’s how AI is transforming the Salesforce platform to bring forward a better product and experience for its users: Enhancing the

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Why Your Company Needs a Program Manager

As a professional service provider, you’ve helped clients navigate the challenges of completing large-scale and even enterprise-wide projects. Based on your firm’s business initiatives, you’re likely also keenly aware of how complex project management can be. Businesses, especially those that provide professional services, often find tremendous relief in hiring a program manager to help clients

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Enhancing Business Decision-Making through Data Integration

Some businesses have their data spread across multiple systems, departments, and formats, and doing so can slow down crucial processes and lead to ineffective decision-making. Business executives can make better business decisions when data management strategies allow them to see the big picture. But if your company hasn’t yet integrated your data and systems, it’s

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Five Things to Consider Before Implementing a PSA System

Efficiency is the cornerstone of success in this fast-paced business world, especially if your business provides professional services. A Professional Services Automation (PSA) solution may be the key to unlocking this potential. These powerful tools streamline your internal operations, empower your team to excel, and increase the use of automation to ensure your business can

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3 Reasons to Invest in a Professional Services Automation Solution

As a professional service provider, you’re probably familiar with PSA (Professional Services Automation) solutions. Regardless of industry, PSA solutions promise to streamline the day-to-day operations of a service firm from project management to client invoicing and much more. But does your firm need a PSA solution? Here are the top three reasons to invest in

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What You Need to Know About CPQ

In today’s consumer-centric world, many products and services are no longer one-size-fits-all. Businesses want to provide personalized products that truly connect with their customers, but this can make pricing tricky. How do you know what to charge your customers? And how do you go about generating those quotes?  That’s where a CPQ solution comes into

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9 Things To Consider from an Operations Perspective when Implementing a New PSA

Looking to implement a Professional Services Automation (PSA) system can be highly beneficial for any organization that delivers professional services, such as consulting firms, IT service providers, marketing agencies, law firms, and engineering firms. It’s easy to assess a new system from a tech perspective and the solutions it provides at face value, however, it’s

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