Salesforce vs. ServiceNow: The Battle of Customer Engagement Platforms

By: Randy Jasinski, President of 5P Consulting Have you ever hopped on a software comparison tool to search for a solution to support your customer service operations? I bet you came up with hundreds of results.  Search  Capterra, a well-known software comparison tool, for ‘Customer Service Software’ and you’ll get 269 available options; can you imagine how […]

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