cloud Archives

Optimizing Customer Service in the Energy Sector: Leveraging Salesforce Service Cloud

Energy services have become increasingly customer-facing over the last ten years, and in the modern marketplace, energy customers do so much more than pay their bills and call about outages. They are more proactive about account management, energy consumption, monitoring, and investigating their bills. Customer service has become a vital part of the consumer-facing energy […]

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Leveraging Cloud Solutions for Scalability and Agility in Life Sciences IT

From rapid research and development to stringent regulatory compliance, life science firms require an IT infrastructure that can adapt quickly to evolving demands, and cloud solutions offer a powerful pathway to achieve this agility, enabling organizations to optimize their IT resources and accelerate innovation. The Need for Agility and Scalability in Life Sciences IT Life

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How to Take Advantage of Cloud Data Architecture

Data is one of the biggest drivers for cloud businesses. You can collect and use data on almost anything to improve your business, from clients’ social media preferences to specific buying times for certain demographics. It’s important that your organization pivots to a cloud data architecture approach to get the most out of this nearly

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Is Salesforce Essentials Worth It For Small Businesses?

Salesforce for Small Businesses Salesforce is one of the most popular customer relationship management (CRM) software platforms available. Many businesses use it to help track customer data, create actionable sales and marketing insights, and connect cross-department teams. Salesforce is a powerful CRM software tool with an ecosystem of applications to solve almost every business need.

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